Privacy Policy

Last updated: August 24, 2026

This policy explains in plain language what data AssetMeld handles and why. It applies to everyone who uses the service.

1. What we collect

When you create an account we collect your email address and a secure representation of your password — we never store your password in plain text. We also keep basic account details such as when you last signed in.

When you use the API we record metadata needed to run the service: which model you called, how much usage the request consumed, when it happened, how long it took, whether it succeeded, and a request identifier you can reference if you contact support. We do not read the content of your conversations to build profiles or advertise to you.

2. Your API requests

We do not store the content of your API requests or the models' responses. Your request is processed to generate a response, which is returned to you and not retained. Do not send anything you are not allowed to share, and keep sensitive or regulated data out of requests unless you are sure it is appropriate.

3. Why we use data

We use data to: create and secure your account; authenticate you; send essential emails such as verification and password reset; measure and bill your usage accurately; show you your usage and billing history; prevent duplicate payments and fraud; detect abuse and technical failures; provide support; and meet legal obligations.

4. Cookies

We use a small number of technical cookies that keep you signed in and protect your session. We do not use advertising cookies or cross-site tracking.

5. Who we share data with

We share data only with the parties needed to run the service: the email service that delivers verification mail, the payment provider you use to add balance (PayPal), and hosting or security services we rely on. We do not sell your data.

6. Security

We protect your data with industry-standard controls: passwords and API keys are stored in secure form, access is limited, and financial records are immutable. No system is completely secure, and we cannot guarantee absolute protection.

7. How long we keep data

We keep account and usage records while needed to operate the service and secure it. Financial records, payment references, and audit records are kept longer where required for reconciliation, fraud prevention, tax, or legal reasons. When you ask us to delete your account, we remove what we can and keep only what we must by law.

8. Your choices

You can revoke API keys at any time, sign out of sessions, and ask us for access to, correction of, or deletion of your data through support. Where the law gives you additional rights, we will honor them.

9. Contact and changes

For privacy questions, use the support channel in your dashboard. If we update this policy, the date above changes and continued use means you accept the update.